By Chad Knoblock · Published · Updated
Support
Talk to a human who uses this thing.
No ticket queues, no bot that asks you to describe the problem again. Write to us and you'll get a real reply — usually the same day.
Email us anything — a stuck Blueprint, a bill, a feature you want.
Faster answer if you include: the email on your account, which engine you're using, and what you expected to happen.
Try these first
The four things people write to us about most.
My Blueprint came out flat
Open it in Guide My Forge and answer two or three plain questions — the more you tell us about the feeling you want, the sharper the brief gets. Then use a free remix (3 per Blueprint) instead of paying for a fresh one.
The prompt won't open in my engine
Some engines block new tabs from a background page. Use the Launch button again, or copy the prompt and paste it yourself — Midjourney's web app needs a paste, not a link.
I'm out of credits
Top-up packs never expire: 250 for $15, 1,000 for $45. Upgrading to a bigger plan adds credits right away and the new allowance renews every month.
A charge looks wrong
Send us the email on your account and roughly when the charge happened. We check it and write back with what we found.
Questions people ask
Getting started
Credits & plans
Blueprints & engines
Your account
Still stuck?
Write to support@discoverpromptforge.com and tell us what happened. If it's a bug, we'll fix it — and you'll hear back either way.
Write to usPrefer to read first? The PromptForge Manifesto explains the method behind every Blueprint.